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PLEASE READ CAREFULLY BEFORE WE CONTACT YOU

Thank you for your order. To ensure smooth delivery, please read and agree to the following:

Order Confirmation & Availability

  • We will contact you the same day or on your selected delivery date, only if stock is available in your city.

  • If the product is not currently available in your city, we will inform you via WhatsApp before dispatch

 

Communication Is Very Important

  • We will contact you via phone call first, so please pick up your calls.

  • If we cannot reach you by phone, we will send a WhatsApp message.

  • You must reply to WhatsApp messages to confirm your order.

Failure to respond may lead to order cancellation.

Product Size Confirmation

  • The product size is exactly the same as shown on the landing page.

  • Please review the image below again carefully before delivery.

 

No Changes or Negotiation at Delivery

  • Do NOT attempt to change your order when the delivery rider arrives.

  • Do NOT negotiate the price with the rider.

  • Do NOT request to pay for fewer units than what you ordered.

 

Bundle Orders Are Not Breakable

  • If you ordered a bundle (e.g. 2-in-1):

    • All units must be received and paid for

    • You cannot choose to take only one unit at delivery

 

No Test Orders

  • Please do not place an order just to test.

  • Every order placed is treated as a serious purchase and dispatched accordingly.

 

Delivery Window

  • Delivery timing depends on logistics and traffic.

  • Same-day or next-day delivery is not an exact time guarantee, only a delivery window.

 

Order Cancellation Policy

  • Orders can only be cancelled before dispatch.

  • Once dispatched, cancellation is not allowed.