Order Confirmation & Availability
We will contact you the same day or on your selected delivery date, only if stock is available in your city.
If the product is not currently available in your city, we will inform you via WhatsApp before dispatch
Communication Is Very Important
We will contact you via phone call first, so please pick up your calls.
If we cannot reach you by phone, we will send a WhatsApp message.
You must reply to WhatsApp messages to confirm your order.
Failure to respond may lead to order cancellation.
Product Size Confirmation
The product size is exactly the same as shown on the landing page.
Please review the image below again carefully before delivery.
No Changes or Negotiation at Delivery
Do NOT attempt to change your order when the delivery rider arrives.
Do NOT negotiate the price with the rider.
Do NOT request to pay for fewer units than what you ordered.
Bundle Orders Are Not Breakable
If you ordered a bundle (e.g. 2-in-1):
All units must be received and paid for
You cannot choose to take only one unit at delivery
No Test Orders
Please do not place an order just to test.
Every order placed is treated as a serious purchase and dispatched accordingly.
Delivery Window
Delivery timing depends on logistics and traffic.
Same-day or next-day delivery is not an exact time guarantee, only a delivery window.
Order Cancellation Policy
Orders can only be cancelled before dispatch.
Once dispatched, cancellation is not allowed.